Operations manager

Job Overview:

This is a highly unique role and opportunity for the right person.

The Operations Manager for Racquet Club will play a pivotal role in our business expansion, serving as the primary point of contact and driving force behind the development and management of our world-class Padel facilities. This role requires a strategic thinker with a passion for racquet sports, exceptional leadership abilities, and a keen eye for operational efficiency.

Key Responsibilities:

  1. Expansion Strategy: Develop and execute strategic plans for the expansion of Padel clubs across Australia, including site selection, facility design, and launch timelines.
  2. Facility Management: Oversee the day-to-day operations of existing and upcoming Padel clubs, ensuring facilities are maintained to the highest standards and operational functionality.
  3. Team Leadership: Recruit, train, and manage a team of staff members, including club managers and administrative staff, fostering a culture of excellence and teamwork.
  4. Customer Experience: Ensure an exceptional experience for members and guests by implementing best practices in customer service, programming, and event management.
  5. Financial Management: Develop and manage budgets for each Padel club, monitoring expenses, optimising revenue streams, and ensuring financial viability and profitability.
  6. Regulatory Compliance: Ensure compliance with all relevant regulations, including health and safety standards, licensing requirements, and industry best practices.
  7. Partnership Development: Identify and cultivate partnerships with local businesses, sports organisations, and community groups to enhance the visibility and success of Padel clubs.



  • Proven experience in operations management, preferably in the sports or leisure industry.
  • Strong leadership skills with the ability to inspire and motivate teams.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with staff, members, and external stakeholders.
  • Strategic thinker with a demonstrated ability to develop and execute growth strategies.


  • Competitive salary commensurate with experience.
  • Opportunities for career advancement and professional development.
  • Access to world-class racquet sports facilities.
  • Dynamic and supportive work environment with a passionate team.

If you are a dynamic and strategic leader with a passion for racquet sports and a track record of operational excellence, we invite you to join us in shaping the future of Padel in Australia. Apply now to be part of our exciting journey!

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