Assistant Manager

Sydney Racquet Club

Are you the kind of person who loves making things run like clockwork while keeping the vibe fun and friendly? Can you juggle bookings, events, and customer care with a smile on your face and a coffee in hand? If so, we’ve got the perfect role for you!

About the Role

As our Assistant Club Manager, you’ll work closely with the Club Manager to ensure the day-to-day operation of our venue is smooth, professional, and packed with good energy. You’ll play a key role in managing corporate bookings, running high-quality events, and keeping our team and customers smiling.

What We’re Looking For

  • Experience in hospitality, events, or sports club operations
  • Calm under pressure and great at multitasking
  • A proactive problem solver who leads with positivity
  • Excellent interpersonal skills – you can talk to anyone
  • Comfortable using digital systems and booking software
  • Able to work evenings and weekends

Bonus Points

  • Experience with corporate events or venue management
  • Interest or background in racquet sports
  • First Aid / RSA certified

What You’ll Be Doing

📅 Operational Hero

  • Support the Club Manager with scheduling, court flow, and daily operations
  • Ensure smooth opening and closing procedures
  • Lead by example during peak periods with a hands-on presence on the floor

💼 Corporate & Event Wizard

  • Coordinate and execute corporate bookings from inquiry to on-court action
  • Help design and run unforgettable tournaments, mixers, and team-building sessions
  • Deliver a polished, professional experience for every client

🙌 Team Support & Culture Builder

  • Provide support and structure for the club staff and coaching team
  • Solve problems in real time and help the team work like a well-oiled machine
  • Help train new staff and keep the club culture positive and proactive

📈 Customer Experience Champion

  • Build strong relationships with members and players
  • Respond quickly and professionally to enquiries, feedback, and occasional chaos
  • Maintain a high standard of cleanliness, presentation, and customer service

What’s in It for You?

  • Competitive salary and opportunity to grow
  • Free or discounted court time
  • Dynamic, supportive work environment
  • The chance to shape one of Australia’s leading racquet sports venues

To apply:

Send your CV and a quick note to tristan@racquetclub.com.au. We can’t wait to meet you!